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© 2026 H&K Styles. All Rights Reserved. ABN: 87 686 282 468

Terms & Conditions

Last Updated: June 2026 

Operated by: H&K Global Trading Pty Ltd (ABN 87 686 282 468 / ACN 686 282 468) 

Trading as: H&K Styles 

Website: www.handkstyles.com.au 

Email: info@handkstyles.com.au 

Location: Sydney, New South Wales, Australia 

Acceptance of Terms & Regulatory Alignment 

1.1 Binding Agreement: These Terms & Conditions ("Terms") govern your access to, browsing of, and use of www.handkstyles.com.au ("Website"), including the creation of user accounts, participation in the H&K Members Rewards Program, and the placement of orders for apparel and accessories. By interacting with the Website, you execute a legally binding agreement with H&K Global Trading Pty Ltd. 

1.2 Incorporated Policies: Your agreement to these Terms simultaneously binds you to our Shipping Policy, Returns & Refunds Policy, H&K Styles Members Rewards Terms, Privacy Policy, Spam Act & Marketing Communications Policy, and any individual checkout disclosures. All such policies are incorporated into these Terms by reference. 

1.3 Australian Consumer Law Safety Net: Nothing in these Terms operates to exclude, restrict, or modify any statutory consumer guarantee, right, remedy, or protection conferred upon you by the Australian Consumer Law ("ACL") as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). 

1.4 Severability of Inconsistent Provisions: If any provision of these Terms is deemed void, invalid, or unenforceable by an Australian court, or is directly inconsistent with a non-excludable right under the ACL, that specific provision will be severed to the minimum extent necessary. The remainder of these Terms will continue in full force and effect. 

1.5 Unfair Contract Terms Compliance: These Terms have been drafted to satisfy the equity requirements of Part 2-3 of the ACL, incorporating amendments under the Treasury Laws Amendment (More Competition, Better Prices) Act 2022 (Cth). Rights of cancellation, suspension, and modification are balanced reasonably against the legitimate commercial interests of H&K Global Trading Pty Ltd. 

1.6 Right to Modify Terms: H&K Global Trading Pty Ltd reserves the right to modify these Terms to reflect changes in regulatory compliance, payment infrastructure, or retail operations. Amended Terms become effective immediately upon publication to the Website. Your continued use of the Website after publication constitutes dynamic acceptance of the revised Terms. 


2. Eligibility, Account Security & Guardian Guarantees 

2.1 Age Restriction & Parental Enforcement: You must be at least 18 years of age to purchase products or register an account on this Website. If an individual is under 18 years of age, a parent or legal guardian must execute the transaction and establish the account. 

2.2 Parent/Guardian Indemnity: By completing an order or establishing an account on behalf of a minor, the parent or legal guardian warrants that they possess full legal authority, enters into these Terms personally, and accepts absolute financial and legal responsibility for all activity, liabilities, and orders arising under the account. 

2.3 Verification Right: H&K Styles reserves the right to employ reasonable identity and age verification measures. If we reasonably suspect an account has been established with fraudulent age data or belongs to an unassisted minor, we reserve the right to suspend the account pending verification or terminate it. 

2.4 Information Accuracy: You must provide current, complete, and accurate information during checkout and account registration. You are legally required to maintain the accuracy of your account information, including your active email address and valid delivery location. 

2.5 Credential Confidentiality: You hold sole operational responsibility for maintaining the confidentiality of your account username and password. All actions, orders, and data modifications performed under your authenticated account login credentials are legally attributed to you. 

2.6 Unauthorised Access Notification: You must notify H&K Styles immediately by contacting info@handkstyles.com.au upon discovering or suspecting any unauthorized use of your login credentials, data breaches, or security compromises affecting your account profile. 

2.7 Suspension & Termination Rules: H&K Styles may suspend, restrict, or terminate your account profile where we have reasonable grounds to suspect system misuse, fraudulent activity, a material breach of these Terms, or a violation of Australian law. Except where an account is engaged in active fraud or illegal conduct requiring immediate mitigation, H&K Styles will provide you with written notice and a reasonable opportunity to remedy the underlying issue. 


3. Website Use, Technical Infrastructure & Server Limitations 

3.1 Prohibited Use Activities: You are strictly prohibited from using the Website or its architectural environment to: 

  • Engage in any illegal, fraudulent, misleading, or deceptive business practices. 
  • Compromise, disable, bypass, or test the cryptographic security, perimeter defenses, or active availability of the Website server network. 
  • Inject, distribute, or execute malicious software payloads, viruses, worms, Trojan horses, or logic bombs. 
  • Use automated scripts, scrapers, web spiders, or data-harvesting tools to extract text, code, or images from the Website without prior written authorization. 
  • Impersonate any individual, entity, or brand, or falsely declare an affiliation with H&K Global Trading Pty Ltd. 

 3.2 Server Infrastructure and Regional Disruption Disclaimers: The Website operates on a decentralized hosting architecture provided via Hostinger, distributed primarily through server nodes in Malaysia and backup nodes in Indonesia or neighbouring geographic regions. 

 3.3 No Guarantee of Continuous Access: While H&K Styles takes reasonable operational measures to maintain application availability, you acknowledge that web infrastructure is subject to downtime, host server failures, international routing latency, and maintenance windows. H&K Styles guarantees no uninterrupted or error-free operation of the Website. 

 3.4 Dynamic Platform Modifications: H&K Styles reserves the right to temporarily suspend website access, restrict user profiles, or modify frontend application segments for security patches, hardware configurations, or legal compliance mandates without prior notice. 

 

4. Product Descriptions, Visual Displays & Sizing Disclaimers 

 4.1 General Accuracy Standards: H&K Styles exercises reasonable diligence to ensure that garment descriptions, pricing matrixes, stock counts, and visual media are updated and structurally accurate. 

 4.2 Device Calibration and Digital Display Variance: You acknowledge and accept that product colors, textile finishes, and garment hues may display differently based on your individual screen resolution, device hardware configuration, panel technology, or surrounding environmental lighting. H&K Styles does not warrant that your device display will perfectly replicate the physical apparel item. 

 4.3 Production Tolerances and Sizing Variations: Apparel measurements detailed within our online size guides are provided as general approximations. Garments are subject to minor structural variances due to industrial textile manufacturing tolerances. A minor variation from the sizing guide that falls within standard manufacturing thresholds does not constitute a product defect, a failure to match description, or an automatic ground for a major failure remedy under the ACL. 

 4.4 Discrepancy Correction Rights: H&K Styles reserves the complete right to fix any typographical errors, pricing discrepancies, or inventory inaccuracies on our platform at any time. Where a pricing or item discrepancy impacts an order you have submitted but which has not yet been dispatched, H&K Styles will notify you in writing and provide you with the option to reconfirm the order at the corrected metric or cancel the order with a full refund. 

 

5. Orders, Dynamic Inventory & Contract Formation 

 5.1 Nature of Order Submission: The submission of an order through our checkout funnel constitutes a revocable commercial offer by you to purchase the selected men's, women's, or kids' apparel under these Terms. 

5.2 Conditional Point of Contract Formation: A binding, enforceable purchase contract between H&K Global Trading Pty Ltd and you is formed exclusively when your payment has been successfully authorized by our payment architecture, and we have dispatched the ordered products from our fulfillment facility. 

 5.3 Electronic Confirmations as Confirmations Only: Automated emails generated by our system acknowledging receipt of an order or confirming payment processing do not constitute legal acceptance of your purchase offer. 

 5.4 Node.js Concurrent Processing & Stock Cancellations: Our Node.js platform processes transactions dynamically. In rare technical events where concurrent orders occur simultaneously for an identical SKU (race conditions), or where system inventory data fails to synchronize in real time with our fulfillment logs, H&K Styles reserves the right to cancel the order. 

 5.5 Legitimate Grounds for Order Refusal: H&K Styles retains the absolute right to refuse, cancel, or suspend any order prior to dispatch if: 

  • The requested garment inventory is unavailable, exhausted, or damaged. 
  • A clear, material pricing error or product description mismatch occurred on the platform. 
  • Payment verification checks fail, or our third-party gateway identifies the transaction as fraudulent or high-risk. 
  • The order parameters indicate the intent is commercial resale, bulk redistribution, or systematic exploitation of coupon rules. 
  • The delivery address provided is verified as invalid, unserviceable by our couriers, or incomplete. 

 5.6 Refund Upon Cancellation: If H&K Styles cancels your order after executing a payment charge, we will return the exact funds received to your original payment account within a reasonable processing timeframe, subject to standard banking clearance windows. 

 5.7 Household Use Limitation: All apparel sold through our website is intended exclusively for personal, domestic, and non-commercial household use. 

 

6. Pricing, GST & Stripe Gateway Operations 

 6.1 Currency and Statutory Taxation: All prices displayed on the Website are denominated in Australian Dollars (AUD) and are inclusive of Australian Goods and Services Tax (GST) where legally applicable under A New Tax System (Goods and Services Tax) Act 1999 (Cth). 

 6.2 Comprehensive Checkout Transparency: The total gross transaction liability—including itemized garment pricing, regional delivery shipping costs, operational surcharges, and discount codes—will be clearly calculated and displayed to you prior to the finalization of the purchase. 

 6.3 Payment Processing Framework: Payments are processed securely via our integrated third-party gateway, Stripe, alongside other authorized platforms displayed at checkout. Your payment data is tokenized directly through the payment processor's infrastructure. 

 6.4 Gateway Liability Decoupling: H&K Global Trading Pty Ltd holds no liability for transaction failures, payment delays, security event compromises, or operational errors occurring entirely within Stripe's or secondary payment networks. 

 6.5 Merchant Surcharges: Any merchant surcharges applied to your transaction will be transparently communicated before you complete payment. All surcharges are capped strictly at cost-recovery levels in compliance with the Payment Systems (Regulation) Act 1998 (Cth) and current Reserve Bank of Australia (RBA) surcharging limits. 

6.6 Buy Now Pay Later (BNPL) Credit Advisory: Alternative deferred lines of credit and interest-free installment products, including but not limited to Afterpay and Zip Pay, are governed by separate, standalone consumer credit contracts executed directly between you and the respective credit provider. H&K Styles does not operate as a credit provider, nor do we provide financial or credit advice under the National Consumer Credit Protection Act 2009 (Cth). You hold sole legal and financial responsibility for reviewing your personal repayment capabilities and adhering to your chosen provider’s terms. 

6.7 Dynamic Price Alterations & Technical Glitch Provision: H&K Styles reserves the right to modify retail pricing schedules, base item costs, promotional discounts, and shipping rates dynamically to match market demands and supply chain variations. Price changes will not apply retroactively to an order that has already been accepted and dispatched under Section 5.2. However, in the event that a clear database error, server sync failure, or frontend Node.js script calculation glitch causes an item to display an incorrect price (e.g., an item displaying a price of $0.00 or a fraction of its actual cost), H&K Styles reserves the right to cancel the order, reject the offer, and process an immediate refund via Stripe, even if an automated confirmation email was sent. 


7. Shipping Logistics, Delivery Estimates & Risk Allocation 

7.1 Shipping Rates & Thresholds: H&K Styles offers structured shipping tiers for domestic deliveries within Australia, calculated dynamically at checkout: 

  • 7.1.1 Standard Domestic Shipping: A flat rate of $9.95 AUD applies to all orders falling below the complimentary shipping threshold. 
  • 7.1.2 Express Domestic Shipping: A priority dispatch and delivery service is available at a flat rate of $14.95 AUD. 
  • 7.1.3 Complimentary Standard Shipping: Free standard delivery is automatically applied to all aggregated item orders where the final checkout cart value is $99.00 AUD or greater. This threshold is calculated strictly after all promotional codes, loyalty point redemptions, and discounts are applied, and excludes any applied payment surcharges. 

7.2 Express Shipping Exclusions: The complimentary shipping threshold outlined in Clause 7.1.3 applies strictly to standard shipping services. It does not apply to Express Domestic Shipping unless explicitly stated as part of a separate, time-gated promotional campaign managed by H&K Styles. 

7.3 Carriage Performance & Independent Courier Disclaimers: You explicitly acknowledge that all transit windows, delivery timeframes, or tracking estimates displayed on the Website or during checkout are provided by independent, third-party logistics networks (such as Australia Post or dedicated courier partners). These windows are good-faith operational estimates only and do not constitute guaranteed contract deadlines. To the maximum extent permitted by law, H&K Global Trading Pty Ltd and its directors hold no liability for any direct, indirect, financial, consequential, or reputational claims arising from delivery delays caused by carrier disruptions, adverse weather events, industrial action, peak seasonal volume bottlenecks, customs clearance variations, or public holidays. 

7.4 Internal Fulfillment Processing Windows: Standard orders are processed at our Sydney dispatch center within one to three (1–3) business days following final payment capture via Stripe. This processing window explicitly excludes weekends and official New South Wales (NSW) public holidays. During major inventory drops, promotional sales events, or peak holiday periods, processing windows may be extended. H&K Styles will use reasonable efforts to broadcast processing backlogs via our digital platform banners or direct email alerts. 

7.5 Transfer of Ownership & Risk of Loss: Legal title to and risk of loss or damage in the goods transfers completely to you at the exact moment the independent third-party logistics carrier confirms successful physical delivery of the parcel to your designated delivery address, subject strictly to the provisions of Clauses 7.6 and 7.7. 

7.6 Authority to Leave (ATL) and Unattended Delivery: Where you select, opt-in to, or otherwise request an "Authority to Leave" (ATL), "Safe Drop," or unattended delivery protocol (either at our checkout interface or directly via the carrier's application/manifest system): 

7.6.1 Delivery is legally deemed complete and fulfilled the exact moment the carrier records the parcel as dropped at your premises; and 

7.6.2 To the maximum extent permitted by law, H&K Styles and its directors are completely cleared of responsibility, liability, or financial recourse for any subsequent theft, third-party misappropriation, weather exposure, or physical destruction of the delivered goods. 

7.7 Unauthorized Carrier Safe Drops: Where an independent courier partner executes a "Safe Drop" or applies an ATL protocol without your express instruction or checkout confirmation, H&K Styles will investigate the transit failure in good faith with the courier provider. Remedies (such as a replacement or refund) will be provided strictly in accordance with your non-excludable statutory rights under the ACL. 

7.8 Data Validation & Re-Delivery Liability: You maintain an absolute obligation to ensure that all street names, unit numbers, business names, postal codes, and contact data entered into our checkout fields are complete, accurate, and valid under Australian address formatting standards. If a parcel is returned to our Sydney warehouse as undeliverable due to incomplete or erroneous customer data entry, you will be legally liable to pay the actual cost of secondary re-delivery before the order is re-dispatched. 

8. Consumer Guarantees, Returns & Refund Protocols 

8.1 Statutory Framework (Australian Consumer Law): Our goods come with automatic consumer guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these Terms or our separate Returns & Refunds Policy operates to exclude, restrict, or modify any statutory consumer right, remedy, or guarantee to which you are entitled under the Competition and Consumer Act 2010 (Cth). 

8.2 Remedies for Major and Minor Failures: If an item distributed by H&K Styles fails to comply with a consumer guarantee (e.g., it has a manufacturing defect, is damaged in transit prior to delivery, or fails to match its sample or description): 

  • 8.2.1 Major Failure: For a major failure, you are entitled to reject the item and choose either a full refund or a product replacement. A major failure occurs if the item has a serious structural fault, is fundamentally unsafe, differs drastically from its product description, or cannot be easily fixed. 
  • 8.2.2 Minor Failure: For a minor failure that can be easily repaired, H&K Styles will repair or replace the item within a reasonable timeframe at our cost. If we fail to provide a repair or replacement within a reasonable period, you are entitled to secure a third-party repair and claim reasonable reimbursement from us, or request a full refund. 
  • 8.2.3 Return Freight Costs for Faulty Goods: Where an item is verified by our team to possess a major or minor failure under the ACL, H&K Global Trading Pty Ltd will fully reimburse you for reasonable return postage costs upon the provision of a valid postage receipt. 

8.3 Standalone "Change of Mind" Return Criteria: In accordance with the Australian Competition and Consumer Commission (ACCC) guidelines, you are not legally entitled to a statutory remedy for a change of mind (e.g., you ordered the wrong size, changed your styling preferences, or found the garment cheaper elsewhere). H&K Styles offers a voluntary, discretionary Change of Mind policy subject strictly to the following absolute requirements: 

  • 8.3.1 Time Window Restriction: The return request must be submitted via our customer portal within 14 calendar days from the exact timestamp the third-party carrier logs the parcel as successfully delivered. 
  • 8.3.2 Physical Condition Limits: The garment must be completely unwashed, unworn, clean of cosmetics, tan, or deodorant stains, and returned with all original commercial tags, packaging, and hygienic labels securely intact. 
  • 8.3.3 Financial Costs Allocation: You are solely responsible for organizing and paying all return postage, shipping fees, and tracking insurance. Original outbound shipping fees are completely non-refundable. H&K Styles does not issue prepaid return labels or cover costs for Change of Mind requests. 

8.4 Disputed Carrier Deliveries & Telemetry Audit: Where an independent carrier's delivery data logs a parcel as "Delivered", but you actively dispute physical receipt of the package: 

  • 8.4.1 H&K Styles will systematically audit the delivery telemetry, GPS geofence drop data, and photographic proof of drop provided by the courier network. 
  • 8.4.2 The 14-day voluntary return window outlined in Clause 8.3.1 will be temporarily frozen while our operations team reviews the claim in compliance with standard consumer protection rules. 

8.5 Complete Exclusion of Personal Director Liability: To the maximum extent permitted under the Corporations Act 2001 (Cth), the individual directors, officers, shareholders, and employees of H&K Global Trading Pty Ltd maintain complete immunity from any direct, indirect, special, or consequential personal liability regarding delayed refund clearings, stock allocation failures, Node.js code executions, Hostinger server outages, or processing disputes arising under this section. 

 

9. Promotional Campaigns, Discount Multipliers & Clearance Sales 

9.1 Offer Subjection & Specific Frameworks: All promotional vouchers, discount codes, referral links, automated bundle markdowns, seasonal loyalty point incentives, and conditional free-shipping tiers deployed across the platform are subject to explicitly stated eligibility criteria, expiration boundaries, and stock availability parameters displayed alongside the specific offer. 

9.2 Discretionary Rights of Modification: H&K Global Trading Pty Ltd retains the right to modify, suspend, or permanently terminate any active promotion, coupon code, or campaign structure at any time regarding future purchases. Such adjustments will not negatively impact or alter rights already legally accrued or finalized under a dispatched and accepted transaction under Section 5.2. 

9.3 Clearance & "Final Sale" Exclusions: 

  • 9.3.1 Change-of-Mind Restriction: Items explicitly designated, badged, or clearly marked as "FINAL SALE", "CLEARANCE", or "NON-RETURNABLE" at the point of checkout execution are completely ineligible for voluntary change-of-mind returns, sizing exchanges, or store credits under Section 8.3. 
  • 9.3.2 Non-Excludable ACL Protection: In compliance with strict Australian consumer laws, the clearance or final sale status of an item does not affect, limit, or diminish your statutory rights under the ACL. If a final sale garment possesses a major or minor manufacturing defect, is damaged during transit prior to delivery, or fails to meet acceptable quality standards, you maintain an absolute right to a replacement or full refund under Section 8.2. 

9.4 Exclusion of Promotional Stacking: Unless explicitly stated otherwise in writing at the point of transaction layout, promotional campaigns, discount coupon parameters, influencer codes, and loyalty reward percentages cannot be stacked, combined, or utilized simultaneously within a single checkout payload. 

9.5 Benefit Reversal for Exploitation, API Manipulation, and Fraud: We reserve the right to immediately invalidate an active checkout, cancel an order, or reverse accrued loyalty benefits where our systems detect: 

  • 9.5.1 System manipulation, coupon stacking exploits, programmatic script bot operations, or unauthorized database interactions targeting our Node.js checkout endpoints. 
  • 9.5.2 The creation of programmatic duplicate accounts or email masking designed to harvest unique introductory, birthday, or referral rewards. 
  • 9.5.3 The execution of bad-faith transaction chargebacks designed to retain goods while reclaiming capital. 

9.6 True Reference Pricing and ACCC Alignment: In accordance with the Australian Competition and Consumer Commission's (ACCC) Advertising & Selling Guidelines, where H&K Styles utilizes dual-price comparisons (such as strike-through pricing, "Was/Now" markers, or percentage-off claims), the listed reference price reflects the genuine baseline price at which that item was offered for sale on our platform for a reasonable timeframe immediately preceding the markdown. We do not establish inflated or artificial manufacturer recommended retail prices (RRPs) to create a deceptive illusion of financial savings. 


10. H&K Members Rewards Program 

10.1 Governing Terms: The H&K Members Rewards Program is governed by the standalone H&K Members Rewards Terms, which are fully incorporated into and form an integral part of these global Terms. 

10.2 Characterization of Points: Points accumulated within the program are strictly non-monetary, promotional loyalty instruments. They do not constitute cash, legal tender, stored value, deposit accounts, banking balances, gift cards, store credit, or transferable personal property. Points have zero cash value and cannot be redeemed for cash, exchanged for currency, or transferred between distinct user accounts. 

10.3 Dynamic Adjustments & Procedural Fairness: H&K Global Trading Pty Ltd reserves the right to suspend, reverse, adjust, expire, or cancel points balances where permitted under the H&K Members Rewards Terms, or where our Node.js database logs detect transaction reversals, payment chargebacks, order cancellations, or structural system errors. Where reasonable and lawful to do so, we will provide you with a 14-day notification banner or email alert before altering balances, unless the underlying account activity involves clear credit card fraud, malicious system exploits, or illegal conduct. 

10.4 Core Parameters Disclaimer: Key operational parameters—including minimum spend thresholds to trigger redemption, maximum point caps per checkout payload, point expiration boundaries, and maximum account balance ceilings—are defined within the H&K Members Rewards Terms. It is your responsibility to review those parameters prior to program enrollment. 

 

11. Chargebacks, Fraud Detection & Database Security 

11.1 Pre-Dispatch Verification Framework: To ensure transaction security and minimize payment fraud across our network, H&K Styles reserves the right to execute automated fraud-scoring evaluations and manual identity verification checks prior to dispatching any order under Section 5.2. 

11.2 Order Refusal & Mitigation Controls: We reserve the explicit right to delay, freeze, or cancel any transaction where our security systems or Stripe payment processors flag potential credit card fraud, identity theft, unauthorized credential use, proxy network manipulation, VPN spoofing, or a material breach of these Terms. 

11.3 Defense of Fraudulent Chargebacks & Data Sharing Consent: H&K Global Trading Pty Ltd maintains an absolute policy of rigorously disputing fraudulent, mistaken, or bad-faith chargebacks (commonly known as "friendly fraud"). In defending these claims, you explicitly consent to our transmission of comprehensive transaction logs, order records, delivery signatures, GPS courier metadata, user account histories, device fingerprints, source IP information, and customer communications to payment networks, acquiring financial institutions, fraud prevention clearinghouses, or relevant Australian authorities. All such disclosures will be handled strictly in compliance with our Privacy Policy and the Privacy Act 1988 (Cth). 


12. Product Safety & Care Obligations 

12.1 Compliance with Mandatory Safety Standards: H&K Styles takes reasonable steps to ensure that all apparel, accessories, and consumer goods distributed via the Website comply with applicable Australian mandatory product safety standards, information standards, and regulatory conditions enforced under the Australian Consumer Law (ACL) and the Competition and Consumer Act 2010 (Cth), including mandatory flammability labeling standards for children's nightwear and sleepwear. 

12.2 Consumer Adherence to Usage Labeling: You must strictly follow all product care labels, washing instructions, material safety warnings, and usage guidelines attached to or shipped with the items. To the maximum extent permitted by law, H&K Global Trading Pty Ltd and its individual directors are entirely immune from liability for any textile degradation, material damage, skin irritation, or physical injury resulting from a failure to follow the provided care, cleaning, or safety protocols. 

12.3 Safety Escalation Channel: If you identify or suspect a product safety defect, material hazard, or regulatory non-compliance in any item purchased from us (including men's, women's, or kids' apparel), you must contact our compliance officer immediately at info@handkstyles.com.au. 


13. Intellectual Property Rights & Corporate Assets (Continued) 

13.1 Third-Party Backlinking Permission: You are granted a limited, revocable, non-transferable, and non-exclusive right to generate hyperlinks directed to the homepage of www.handkstyles.com.au for personal, non-commercial educational or sharing purposes. This permission is granted strictly on the condition that such links do not misrepresent H&K Styles, imply a non-existent corporate endorsement, frame our web content maliciously within an external application interface, or damage the commercial market reputation of H&K Global Trading Pty Ltd. We reserve the absolute right to revoke this permission at any time and demand the immediate removal of any link. 


14. User-Generated Content, Reviews & Social Media Licensing 

14.1 Warranty of Ownership: If you submit text reviews, ratings, comments, photographs, or video media files to our platform, or tag our official verified social handles (including @handkstyles) in user-generated content (UGC), you warrant and represent that you hold exclusive copyright ownership of that media and that its public distribution will not infringe the intellectual property, privacy, publicity, or moral rights of any third party. 

14.2 Worldwide Royalty-Free License Grant: By transmitting content to our servers or tagging our brand, you grant H&K Global Trading Pty Ltd an irrevocable, non-exclusive, royalty-free, worldwide, perpetual, and sub-licensable license to use, host, store within our Hostinger database frameworks, reproduce, modify, edit, publish, and distribute that media across our Website, social media ecosystems, digital advertisements, and print marketing campaigns. This license is subject always to your statutory rights under the Privacy Act 1988 (Cth). 

14.3 Content Moderation and Database Management Rights: H&K Styles retains absolute content moderation rights. We reserve the right to remove, suppress, filter, or refuse to publish any user-generated content or product review stored within our databases that we determine, in our sole and absolute assessment, to be unlawful, offensive, misleading, defamatory, infringing, abusive, or culturally inappropriate. 

 

15. Limitation of Liability & Director Indemnity 

15.1 Non-Excludable ACL Override: Nothing in these Terms operates to exclude, restrict, or modify any statutory consumer guarantee, right, remedy, or warranty provided under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be lawfully limited or excluded. All clauses within this Section 15 are subject entirely to this statutory priority. 

15.2 Exclusion of Consequential and Indirect Loss: To the maximum extent permitted by law, H&K Global Trading Pty Ltd and its individual directors completely exclude all liability for indirect, special, incidental, consequential, punitive, or economic loss. This includes, without limitation, loss of personal profits, revenue downfalls, database corruption, loss of hardware data, business opportunities, or commercial goodwill arising out of or in connection with the platform, database downtimes, or physical product distributions. 

15.3 Damage Through Misuse and Alteration: H&K Styles accepts no liability for physical damage, textile shrinkage, discoloration, fabric thinning, or structural wear caused by laundering deviations, chemical exposure, structural alterations, third-party fabric treatments, accidental customer damage, or normal everyday wear and tear. 

15.4 Liability Cap & Unfair Contract Terms Integration: To the maximum extent permitted by law, and subject always to your non-excludable statutory rights under the ACL, the total aggregate liability of H&K Global Trading Pty Ltd and its directors to any customer for any claim arising out of a product, order, or system breach—whether in contract, tort (including negligence), or statute—is strictly capped at and limited to the total monetary amount actively paid by the customer to H&K Styles for that specific transaction. 


16. Privacy, Marketing Channels & Frictionless Opt-Out Compliance 

16.1 Statutory Alignment: H&K Global Trading Pty Ltd collects, logs, and processes personal information strictly in accordance with its published Privacy Policy, the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Spam Act 2003 (Cth). 

16.2 Essential Transactional Communications: You acknowledge and agree that system-generated transactional messages regarding your account updates, automated order verification payloads, physical dispatch tracking codes, return clearance approvals, billing receipts, and critical platform security notices will be sent to you as necessary service communications. These are non-promotional and are completely exempt from marketing opt-out frameworks. 

16.3 Commercial Marketing & Frictionless Unsubscription: Commercial marketing electronic messages (including promotional emails, SMS notifications, and targeted event alerts) will only be transmitted where your express or reasonably implied consent has been established. You maintain an absolute right to opt out of marketing communications at any time. In compliance with updated Australian Communications and Media Authority (ACMA) guidelines, we provide a one-click, frictionless, and free unsubscription mechanism within all marketing emails. We will process and execute your opt-out request across our databases and Node.js subscription arrays within five (5) business days of submission. 


17. Dispute Resolution Protocols 

17.1 Good-Faith Direct Escalation: If an issue, billing discrepancy, or dispute arises regarding our services or products, you agree to contact our dedicated customer service team at info@handkstyles.com.au prior to initiating external legal actions, providing your formal order reference token and relevant supporting data. 

17.2 Pre-Litigation Mediation Window: Both parties agree to act reasonably and in good faith to resolve any dispute via commercial negotiation within twenty-one (21) days of written notice. Neither party shall commence formal civil litigation during this negotiation window, except where urgent interlocutory or interim injunctive relief is required to protect proprietary assets or intellectual property rights. 

17.3 Statutory Escalation Rights Preserved: Nothing in this Section 17 operates to restrict, delay, or prevent a customer from lodging a formal complaint or seeking regulatory guidance from a relevant Australian administrative authority, including the Office of the Australian Information Communication Commissioner (OAIC), NSW Fair Trading, or the Australian Competition and Consumer Commission (ACCC). 


18. Force Majeure & Technical Infrastructure Disruption 

18.1 Exculpatory Circumstances: H&K Global Trading Pty Ltd and its individual directors are completely immune from any liability, transaction penalty, or breach claim for any delay or failure to fulfill their obligations under these Terms caused by events genuinely beyond our reasonable control. These events include, but are not limited to: natural disasters, acts of God, pandemics, international transport breakdowns, supply chain blockages, strikes, cyberwarfare, Distributed Denial of Service (DDoS) interventions, Hostinger data center outages, cloud hosting provider infrastructure collapses, upstream ISP routing disruptions, or core power grid failures. 

18.2 Operational Mitigation & Refunds: Where a verified force majeure event prevents us from fulfilling an existing order under Section 5.2, we will notify you as soon as practicable. In the event that fulfillment becomes permanently impossible due to the disruption, we will cancel the unfulfilled transaction line and issue a full refund to your original payment method, which represents the maximum extent of our liability. 

 

19. General Legal Frameworks 

19.1 Clause Severability: If any provision, paragraph, or phrase within these global Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable under Australian law, that specific provision will be severed from the document. This severance will not affect the legal validity or enforceability of the remaining clauses, which will continue in full force and effect. 

19.2 Non-Waiver Preservation: Any failure or delay by H&K Styles to strictly enforce or exercise any right, power, or remedy under these Terms does not constitute a waiver of that right, nor does it prevent us from enforcing it in the future. 

19.3 Governing Law and Jurisdiction: These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and courts competent to hear appeals from those courts.